Emory Healthcare moves to new system-wide electronic health record to advance patient experience and care


Emory Healthcare will migrate from Cerner’s electronic medical record to Epic’s integrated and comprehensive healthcare software, effective October 1, 2022. With this advancement, patients can expect an improved patient experience, and care team members will see greater integration and alignment of services across the healthcare system.

Emory Healthcare’s long relationship with Cerner has been productive and has served its patients and community well. The move to Epic will enable the healthcare system to align its hospitals and clinics on an integrated, modernized platform – accelerating quality improvements, supporting best-in-class patient experiences, and enhancing the electronic health record (EHR) experience for care team members. Working with Epic will also enhance Emory Healthcare’s ability to seamlessly share patient records and care information within Emory locations and across organizations while providing optimal patient self-service options.

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“What excites us most about this transition to a fully integrated, unified clinical and billing system is the benefits to our patients, care team members and physicians,” said Dane Peterson, interim CEO and current President and COO of Emory Healthcare. “We believe there will be great value in having all of our units on one integrated platform. In line with our Care Transformation Model, patients remain at the center of all our decisions.”

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Epic EHR will replace the healthcare system’s many standalone software systems, as well as legacy acute and outpatient billing systems. The move to an integrated system will also accelerate improvements for planning, registration and pre-certification across the organization. Patients have access to the MyChart patient portal where they can electronically book appointments, request refills, message their providers, access self-scheduling and more.

“While moving to Epic represents a significant change, the long-term benefits of a unified billing and clinical system across the organization and improved integration are significant,” said Sheila Sanders, Emory Healthcare’s chief information officer. “Epic is a leading developer of comprehensive healthcare software and is used by numerous academic medical centers around the world.”

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During the go-live month of October, patients can rest assured that the Emory Healthcare team will continue to provide patient care with the same excellent standards. The safety and well-being of patients remains the organization’s top priority. The nursing team will continue to have full access to patient data during the transition.

Emory Healthcare patients are advised to consult the Epic Resource Center for instructions on how to sign up for the MyChart Patient Portal and what to expect from this change.



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